Privacy Policy

Last updated 25 May 2026

1. Who We Are

Grid Velocity ("we", "us", "our") is a production, design and web studio based in Pakistan. We operate the website gridvelocity.com (the "Site").

Data Controller:
Grid Velocity (AOP)

[Office Address, Street]
[City, Province / State]
Pakistan
Email: hello@gridvelocity.com

This policy explains what personal data we collect when you visit the Site or contact us, why we collect it, how we use it, and what rights you have over it.

2. What Personal Data We Collect

We collect personal data only when you actively provide it or when it is automatically generated by your use of the Site.

Data you provide directly:

  • Contact form submissions: name, email address, company name and the message you send us.
  • Email correspondence: any information you include in emails you send to us.
  • Job applications: name, contact details, CV and any other information you provide when applying for a role.

Data collected automatically:

  • Usage data: pages visited, time spent on pages, referring URL, browser type, device type and approximate geographic region. This is collected via analytics (only where you have given consent — see Section 5).
  • Cookie consent preference: we store your cookie consent choice in your browser's local storage (see our Cookie Policy).

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (EU) 2016/679 ("GDPR") applies to you as an individual in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:

  • Legitimate interests (Article 6(1)(f)): responding to enquiries you send us, improving the Site and preventing fraud.
  • Consent (Article 6(1)(a)): analytics cookies and any marketing communications — only where you have explicitly opted in.
  • Contract (Article 6(1)(b)): processing data necessary to deliver services under a signed engagement agreement.
  • Legal obligation (Article 6(1)(c)): where we are required by law to retain or disclose your data.

4. How We Use Your Data

We use the personal data we collect to:

  • Respond to your enquiries and provide the services you request;
  • Manage and fulfil client engagements;
  • Improve the Site's content and user experience;
  • Communicate service updates where you have opted in;
  • Comply with legal obligations;
  • Protect the security and integrity of the Site.

We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use a small number of cookies and similar technologies on the Site. Essential cookies are necessary for the Site to function and are set automatically. Analytics cookies are only set with your consent.

For full details of the cookies we use, how long they last and how to control them, please see our Cookie Policy. You can change your cookie preferences at any time by clearing your browser's local storage and revisiting the Site.

6. Data Retention

We keep personal data only for as long as necessary for the purpose it was collected:

  • Contact form enquiries: up to 3 years, or for as long as the business relationship is active.
  • Client project data: for the duration of the engagement plus up to 7 years to comply with tax and accounting obligations.
  • Job applications: up to 12 months if unsuccessful, unless you ask us to delete sooner.
  • Analytics data: up to 26 months, in accordance with the analytics platform's data retention settings.

When data is no longer required, it is securely deleted or anonymised.

7. Who We Share Data With

We do not sell your data. We may share it with trusted third parties only where necessary to deliver our services:

  • Service providers: cloud storage, email hosting, project management and analytics tools. All providers are required to process data only on our instructions and to maintain appropriate security standards.
  • Legal authorities: where we are required to disclose data by law, court order or regulatory requirement.
  • Business transfers: in the event of a merger, acquisition or sale of all or part of the business, your data may be transferred as part of that transaction.

8. International Transfers

Grid Velocity is based in Pakistan. If you are located in the European Economic Area or United Kingdom, please note that your data may be transferred to and processed in Pakistan or by service providers in other countries. Where such transfers occur, we take steps to ensure your data is protected to a standard equivalent to that required under applicable data protection law.

9. Your Rights

Depending on where you are located, you may have the following rights over your personal data:

  • Right of access: to obtain a copy of the personal data we hold about you.
  • Right to rectification: to have inaccurate or incomplete data corrected.
  • Right to erasure ("right to be forgotten"): to request deletion of your data where there is no legitimate reason for us to continue holding it.
  • Right to restrict processing: to ask us to pause processing your data in certain circumstances.
  • Right to data portability: to receive your data in a structured, machine-readable format.
  • Right to object: to object to our processing of your data where we rely on legitimate interests.
  • Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at hello@gridvelocity.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

10. Right to Complain

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority. For individuals in the UK, this is the Information Commissioner's Office (ICO). For individuals in the EU, please contact the data protection authority in your country of residence.

11. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no transmission over the internet can be guaranteed as completely secure. Please contact us immediately at hello@gridvelocity.com if you suspect any unauthorised use of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will update the "Last updated" date at the top of the page. We encourage you to review this page periodically.

13. Contact

For any questions, concerns or data requests, please contact us at hello@gridvelocity.com or write to us at the address in Section 1.